SHIPPING POLICY
| Section | Description |
|---|---|
| 1. Order Processing | Orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or holidays are processed on the next working day. |
| 2. Shipping Methods | We partner with trusted courier and logistics providers to ensure secure, fast, and reliable delivery of your jewellery orders. |
| 3. Shipping Costs | Shipping charges are calculated at checkout based on order weight, size, delivery location, and selected shipping method. |
| 4. Estimated Delivery Time | Domestic deliveries typically take 3–7 business days, while international shipments may take 7–21 business days depending on destination. |
| 5. Order Tracking | Once your order is shipped, a tracking number will be shared via email or SMS so you can monitor your shipment in real time. |
| 6. Shipping Restrictions | Shipping availability may vary by location. Certain products or destinations may be restricted due to regulatory or courier limitations. |
| 7. Damaged or Lost Items | If your package arrives damaged or is lost during transit, please contact us immediately so we can investigate and resolve the issue promptly. |
| 8. Address Accuracy | Customers are responsible for providing accurate shipping details. Incorrect addresses may result in delivery delays or additional charges. |
| 9. International Customs | International orders may be subject to customs duties, taxes, or import fees as determined by the destination country’s regulations. |
| 10. Changes to Shipping Policy | We reserve the right to update or modify this Shipping Policy at any time. All changes will be published on this page. |
