RETURN & REFUND POLICY
| Section | Description |
|---|---|
| 1. Return Eligibility | Products must be returned within 14 days from delivery. Items should be unused, unworn, and in original packaging with all tags intact. |
| 2. Non-Returnable Items | Customized, personalized, perishable items, gift cards, and clearance products are not eligible for return or refund. |
| 3. Return Process | To initiate a return, contact our support team with your order details. Return instructions will be provided after verification. |
| 4. Refunds | Refunds are processed within 7β10 business days after the returned item passes quality inspection and approval. |
| 5. Partial Refunds | Partial refunds may apply if items show signs of use, damage, or missing accessories not caused during shipping. |
| 6. Return Shipping Costs | Customers bear return shipping charges unless the return is due to a defective product or incorrect item delivery. |
| 7. Exchanges | Exchanges are subject to product availability and follow the same verification process as standard returns. |
| 8. Damaged or Defective Items | If your item arrives damaged or defective, notify us immediately with photos so we can arrange a replacement or refund. |
| 9. Refund Delays | Refund timelines may vary depending on banks or payment providers. Delays beyond our control may occur. |
| 10. Policy Updates | We reserve the right to modify this Return & Refund Policy at any time. Updates will be reflected on this page. |